Help Centre Archives

The 5 best European spas in autumn

If you like autumn, celebrate it to the nth degree by treating yourself to a tour of the most beautiful spa resorts in Europe. Europe, because this continent, with its ancient flavour, goes perfectly with the autumn season. Just think of the colours and scents of Prague, Vienna, London but also of Sicily, Tuscany, Spain […]

Five “unconventional” European capitals you must see

The European capitals…! Who wouldn’t want to visit at least one, at least once in their life? Your thoughts immediately turn to Paris, Rome, Athens, Berlin, Madrid, Vienna. Certainly these are the most famous, the most beautiful, the most touristy of all. But at least for once, for just one season, treat yourself to the […]

Guide to Florence’s main airports and stations

A major international tourist destination, Florence is served by various means of transport which make it easily accessible. In particular, even if the city street system is complicated, there are many roads and highways that allow you to get there, which is why tourists often prefer to use the car. But there is also a […]

Guide to Tokyo’s main airports and stations

A large international metropolis like Tokyo must be served in a capillary and careful way by every means of transport available. And Japanese efficiency in this sector is manifested here more than in any other city in the country. Tokyo has an endless amount of airports, train stations, bus stations and taxi companies. No one […]

Travel Insurance, all you need to know

Talking about damage and dangers just before leaving for the holidays is not a good idea. For many people it could also be seen as a “bad omen”. But getting out of the mindset and prejudices, planning a travel insurance is instead the best way to face a period of relaxation, in true … relaxation! […]

Tips for your trip to Los Angeles

Is there anyone who hasn’t dreamed at least once of going to Los Angeles? The city of desires, of cinema, of madness, of the sun and of sporty and smiling young people has always been a magnet that attracts tourists from all over the world. Yet before going to Los Angeles it is advisable to […]

How do I book a child seat / baby seat?

To book a child seat / baby seat is really simple. After you have choosen your vehicle class you can add a child/baby seat or a booster seat during the second step of the booking. In general you have the following options: Child seat: suitable for toddlers weighing 0-18 kg (approx 0 to 4 years) […]

How do I become a partner?

Are you interested in becoming a partner? It is quite simple: Please go directly to: become a partner , there you will find the green sign-in button on the bottom of the site. The registration is for free. Thereafter you can upload your licence, the driver and vehicle details and you can choose all the […]

How does it work, if I book special routes which include tunnels (e.g. eurotunnel) or ferries?

If your chosen route includes a special tunnel like the eurotunnel between England and France or a ferry to an island the fees have to be paid by the passenger on site. Please note: The passenger has to pay not only the way to his destination but also the way back for the driver. We […]

How do I cancel my ride?

Cancelling your ride is quite easy. Click “log-in” on the Transfeero.com website, fill in your password (which you received in your confirmation e-mail) and your e-mail address. Thereafter you will see all the information regarding your booking. Please click the red button below “cancel booking”. After you proceeded successfully with the cancellation you will see […]