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How does Transfeero accommodate travelers with special needs?

How does Transfeero accommodate travelers with special needs?

Our aim is, to accommodate all travelers to the best of our ability, also if you have limited mobility, vision impairment, hearing impairment, a service animal an assistive device, or require extra assistance from the chauffeur, we will do everything we can to meet your needs and make your trip as pleasant as possible. The […]

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What can I request in the ”Notes for the chauffeur” field?

What can I request in the ”Notes for the chauffeur” field?

This field is for sharing information necessary for your ride or making additional requests for your service. Please add this information in English. If you are traveling with an assistive device, please tell us about it in this field so we can better accommodate you. Be sure to include its size, especially for larger devices […]

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What vehicles does Transfeero use?

What vehicles does Transfeero use?

Transfeero offers four service classes: Standard & First Class. Standard Class: Mercedes E Class or similar First Class: Mercedes S-Class or similar Van Standard Class: Mercedes Vito / Ford Transit or similar Van First Class:Mercedes V-Class or similar The images seen when booking are strictly illustrative as the actual vehicles used may be any of […]

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How do I add a discount code?

How do I add a discount code?

You can add a discount code during the booking process on our webiste transferro.com. Please note that it is not possible to add a discount code to a ride that has already taken place. After you filled in the details about the lead passenger you will get to the next topic “payment” there you will […]

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How long will the chauffeur wait for me?

How long will the chauffeur wait for me?

For a standard pickup (i.e. from a hotel or home address), your chauffeur will wait for 15 minutes before leaving the pickup point. Airport pickups come with one hour of complimentary waiting time before the chauffeur will leave the pickup location. By providing your flight number when booking, your chauffeur will be able to track […]

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How can I book a ride?

How can I book a ride?

The easiest way to book a transfer is by our website. You just have to fill in the pick-up and drop-off address and the dates and you will get the possible options for this area with exact prices and all the information you need. […]

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How far in advance can I book a ride?

How far in advance can I book a ride?

You can book rides months in advance or until 24 hours before you need them. We recommend booking with as much lead time as possible. With Transfeero you can make changes or cancellations free of charge until 24 hours before the pickup time. […]

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