Your pick-up time depends on if you are you traveling domestically or internationally. If you will go through immigration and customs, wait times can vary depending on the origin of travel. Whether you are traveling with hand luggage (bag / bags) or checked baggage can also make a difference. For international flyers, we recommend one hour of buffer time between the flight arrival and your pickup time. To accommodate unexpected delays, all airport pickups come with an hour of complimentary wait time. If there is a very long delay and the chauffeur is unable to wait, we will contact you to work out an alternative solution.